Contact information
Contact Us
If you have any questions regarding our luxury pet beds, sizing recommendations, order status, shipping, or returns, please contact our customer support team. We aim to respond to all inquiries within 24 to 48 business hours.
| Store Name: | Paw Velto |
| Website: | pawvelto.store |
| Email: | support@pawvelto.store |
| Phone: | +61 3 0661 2359 |
| Business Address: | 12 Monash Road, Menai, New South Wales 2234, Australia |
| Support Hours: | Monday to Friday: 9:00 AM – 5:00 PM (AEST) |
Important Note: The physical address listed above is for business registration and administrative operations only. Please do not send returned pet beds or packages to this address without obtaining an authorized return warehouse address from our support team first.